Improving access to general practice: Evening and weekend appointments now available
Patients who are registered at this practice can now book an appointment to see a GP or nurse on a weekday evening (after 6.30pm) or at the weekends (on Saturday). Appointments will either take place at this practice or at a neighbouring practice. Talk to the practice receptionist to find out more or book an appointment.
By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess
Staff News - We welcome along new staff
We welcome along several new staff to the practice :-
GP Registrars Ahmad Sikandari, Chinwe Enyeani and F2 Doctor Jenny Sedcole joined the practice on 6th December
We have two new receptionists in Karen Stringer and Julie Denby. Julie also has some Health Care Assistant responsibilities.
Practice Nurse Emma Scaysbrook, has left the practice after eighteen months to take up a post closer to home, with new staff starting in January 2018 to compliment the Practice Nurse Team.
Woodlands Patient Participation Group - We need your help!
The patient participation group meets on a bi-monthly basis to support the practice in developing and improving services. Find out more by visiting the Patient Group icon in the right hand menu.
Local Voices (Healthwatch Nottinghamshire) Improving health & social care locally.
Tell us about your experiences in Nottinghamshire by clicking here.
CHANGES TO THE APPOINTMENT SYSTEM
In response to comments from working patients, since July 2016 we now offer a limited number of early morning pre-bookable appointments from 8.20am Tuesday to Fridays. The 8.20 and 8.30 are bookable a week in advance and the 8.40 and 8.50 appointments, one day in advance. These appointments can be booked either on line or by phone.
In addition, with effect from 1st July, the Tuesday evening clinics ceased and instead, all four partners now provide early morning appointments from 7.15am. This service is offered twice a week, generally on Tuesdays and Fridays, with each GP Partner working one session per week. All these appointments are available to pre-book one week in advance.
Practice Nurse appointments are also available during this time, but with a longer booking period. It is hoped that these changes will address issues for working patients who have to arrange their appointments around work commitments. We ask that patients who can attend at other times of the day, leave these appointments free for those who have difficulty attending during working hours.
At the same time of this change to the appointment system, some of the clinicians are changing their sessional commitments, with some GPs reducing their sessions and some increasing. With these and other staff changes, we have employed a further Salaried GP to help with patient access to appointments.
- If you are pregnant and beyond 20 weeks (or have just delivered) it is strongly recommended that you have the Pertussis (Whooping Cough) vaccine as recommended by the Department of Health.
- If you qualify for this please contact us to arrange an appointment.
- The practice offers a range of travel vaccines. If you are planning to travel abroad, please collect a travel questionnaire from reception so that the practice nurse team can organise a vaccine schedule for you.
- The current Shingles vaccination programme is available to anyone who is currently aged 70 to 79. The Shingles vaccine protects against the Zoster Virus which can be extremely painful and debilitating when it presents as Herpes Zoster/Shingles
- Pneumonia Vaccination : everyone over 65 should be immunised to help protect them from the Pneumonia infection, which is available from the practice. For further information please visit: www.immunisation.nhs.uk/pneumoccal
Do you have Communication needs?
The Accessible Information Standard requires GP practices to ask people if they have any information or communication needs and find out how to support them. If you need assistance with communication due to hearing, visual problems etc please let us know how best we can help you. We will then have a duty to ensure that with your permission we share people's information and communication needs with other providers of NHS and adult social care. Our aim is to ensure that people receive information which they can access and understand, for example: in large print, braille or via email, and to receive communication support if they need it. Please see Further information , section 20 - to access very useful links and further information regarding the Accessible Information Standard
Since April 1st 2015, all GP practices have been tasked to allocate all registered patients a "named GP" who will have overall responsibility for the care and support that the surgery provides to the individual patient. This administrative process does not prevent patients from seeing any other GP in the practice (as you currently can), nor that you need solely to consult with your "named GP". All patients have been allocated a "registered GP" when they joined the pracitce and we have used this registration information to determine "named GPs" to all our patients. If you really do object to the GP allocated as your "named GP", please advise the practice.
On Line Booking
We already offer online booking of appointments, prescription ordering and access to the summary care record but patients who are registered/registering for online services are now able to view their Detailed Coded Record - see On Line services (17) for more information. As on line services now include accessing medical records, in the interests of data security, the on line registration process is now very robust with a strict ID verification process.
SMS appointment reminders
We use SMS text messaging to remind people of booked appointments but need your up to date mobile number to provide this service to you. As this is an internet service, we recommend that it should be used alongside your existing diary/appointment management, as it may occassionally be subject to "down time".
Please remember to tell us if you change your mobile number (or object to receiving reminders).