URGENT NOTICE
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally.
Welcome to Woodlands Medical Practice
We are still here and open for you. Our staff are working extremely hard to provide services and care as we have been doing throughout the COVID 19 pandemic and we would like to thank our patients for their continued support.
In response to increasingly high demand, we have introduced a new telephone queuing system which has the facility to advise patients of their status in the queue. At our busiest time of the day (8.30 to 9am) all available administrative and reception staff are answering calls.
When calling for an appointment, you will be asked for the reason for your appointment. This helps staff to signpost you to the correct member of the clinical team, as not all patients need to be seen by a GP. Please be reassured that anything you say to any member of the Woodlands team will be treated in the strictest confidence.
CORONOVIRUS ADVICE
If you have developed new symptoms of a continuous cough, OR fever OR a notice a change in smell or taste, or have been in contact with someone with confirmed Coronavirus, please do not come to the surgery. Similarly, if you are waiting for a COVID test result, please do not attend surgery. Visit the GOV.UK website for the current national guidance around self- isolation and if you do become unwell, you should contact 111 on line for advice. If you are not able to access services on line, then call 111.
Please note, for patients attending for pre-booked appointments, the waiting area will be at reduced capacity to maintain social distancing where we can. In order to support this, please do not attend before your appointment time.
Please be aware that if you are asked to attend the surgery, you must wear a face covering to protect yourself and others.
If you want testing for Coronavirus, call 119 to book a test.
Covid 19 or Coronavirus is a respiratory virus spread by droplet infection and personal contact. The best way to protect yourself and others from the infection is to adopt simple hygiene measures such as regular and thorough hand washing and coughing or sneezing in to a tissue followed by safe tissue disposal, keeping a social distance and wearing a face covering.
About Woodlands
As many of our patients will know, our practice has been established in Sutton-in-Ashfield for well over 60 years. We were previously at the Oates Hill location from 1986 and moved to our present location at the Ashfield Park Estate in August 2001.
Serving You
The doctors provide high quality family medicine and are assisted by efficient and friendly staff. We offer a wide range of services and clinics and are always looking at ways to extend these. We work collaboratively with five other local practices who together make up our Primary Care Network serving the population of Ashfield North. The member practices are Woodlands, Willowbrook, Brierley Park, Kings Medical and Skegby Family Medical Centre. Current collaborative activity includes GP Access - providing weekday evening and Saturday morning surgeries; early morning appointments and the employment of a Pharmacist and Social Prescriber to work across the five practices.
This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
Have Your Say
Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
If you wish to raise a formal complaint, instructions on how to do this can be found in the Practice Policies tab in the Further Information section below.
Access
Our health centre has suitable access for disabled patients. All the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access.
There are also designated disabled parking spaces in the car park.
Emergencies
If you need urgent medical advice during surgery hours, please phone the surgery on 01623 528748. Please be prepared to give some information to the receptionist.
If you need to see a doctor urgently when the surgery is closed please phone the NHS out of hours service on 111.
Appointments
Please call 01623 528748 from 8.30am each morning, to book an appointment at the surgery.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please let us know. By giving us as much notice as you can, you are helping us to make sure that someone else can be given your slot.
CQC Intelligent Monitoring – Practice Rated in the Highest band
In November 2014, the Care Quality Commission (CQC) published the results of GP practices’ performance based on 38 indicators (Intelligent Monitoring).
We have always valued the quality of our care and the health of our patients and we are pleased to announce that we have been rated with the highest possible rating (Band 6) with no areas of concern
You can view the report by clicking here.
Our CQC registration data is here
(Site updated 01/04/2022)