UNFORTUNATELY,  WE ARE CURRENTLY EXPERIENCING MAJOR TELEPHONE SYSTEM ISSUES, WHERE WHEN LINES ARE BUSY, INSTEAD OF HEARING THE ENGAGED TONE, YOUR CALL MAY REGISTER, RING ONCE, THEN CUT OFF.    PLEASE BE ASSURED THIS IS A SYSTEM ERROR, NOT A CALL HANDLER ACTION, AND THAT OUR TELEPHONE ENGINEER IS WORKING ON THIS AS A PRIORITY.    IN THE MEANTIME, PLEASE TRY AND CALL AGAIN.

Welcome to Woodlands Medical Practice

We are still here and open for you.   Our staff are working extremely hard to provide services and care as we have been doing throughout the COVID 19 pandemic and we would like to thank our patients for their continued support. 

When calling for an appointment, the receptionist will ask you the reason for your appointment.  This helps them to signpost you to the correct member of the clinical team, as not all patients need to be seen by a GP.   Please be reassured that anything you say to the receptionist will be treated in  the strictest confidence. 

COVID vaccinations will not be routinely available in the practice, though a small number are being made available to us on a weekly basis for specific target groups only.   We will contact these patients directly about an appointment.

For all other patients, please book using the  national booking system on the NHS.UK website or call 119.

Please note that this is a staged vaccination programme, delivered to patients in a nationally agreed order of priority.

CORONOVIRUS ADVICE

If you have developed new symptoms of a continuous cough, OR fever OR a notice a change in smell or taste, or have been in contact with someone with confirmed Coronavirus, please do not come to the surgery.     National guidance is that if you are otherwise well, you should self- isolate for seven days and your household should self-isolate for 14 days.    However, if you do become unwell, you should contact 111 on line for advice.     If you are not able to access services on line, then call 111.

In response to Coronavirus, the surgery is now operating a full telephone triage system and  the door will be open for pre-booked appointments only.   No other patients should enter the building - queries and appointment requests must still be made by telephone and all patients will be managed via telephone triage. 

For patients attending for pre-booked appointments, the waiting area will be at reduced capacity to maintain social distancing where we can.  In order to support this, please do not attend before your appointment time.   

Please be aware that if you are asked to attend the surgery, you must wear a face covering to protect yourself and others.  

If you want testing for Coronavirus, call 119 to book a test.

Covid 19 or Coronavirus is a respiratory virus spread by droplet infection and personal contact.   The best way to protect yourself and others from the infection is to adopt simple hygiene measures such as regular and thorough hand washing and coughing or sneezing in to a tissue followed by safe tissue disposal, keeping a social distance and wearing a face covering.  

The practice has temporarily suspended on line booking of appointments in light of the evolving Coronavirus pandemic.   We have moved to an initial telephone appointment system so that all patients can be screened before being brought to the surgery.     This action follows guidance issued by the Health Secretary.   We apologise for the inconvenience but this a public health issue and we feel is essential to minimise social contact where we can and ensure the safety of all of our patients and staff.  

As many of our patients will know, our practice has been established in Sutton-in-Ashfield for well over 60 years. We were previously at the Oates Hill location from 1986 and moved to our present location at the Ashfield Park Estate in August 2001. 

Serving You

The doctors provide high quality family medicine and are assisted by efficient and friendly staff. We offer a wide range of services and clinics and are always looking at ways to extend these.  We work collaboratively with five other local practices who together make up our Primary Care Network serving the  population of Ashfield North.  The member practices are Woodlands, Willowbrook, Brierley Park, Kings Medical and Skegby Family Medical Centre.   Current collaborative activity includes GP Access - providing weekday evening and Saturday morning surgeries; early morning appointments and the employment of a Pharmacist and Social Prescriber to work across the five practices.

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

Have Your Say

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Access

Our health centre has suitable access for disabled patients. All the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access.

There are also designated disabled parking spaces in the car park.

Emergencies

If you need urgent medical advice during surgery hours, please phone the surgery on 01623 528748. Please be prepared to give some information to the receptionist.

If you need to see a doctor urgently when the surgery is closed please phone the NHS out of hours service on 111.

Appointments

Please call our main switchboard number on 01623 528748 from 8.30am each morning, to book an appointment at the surgery.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please let us know. By giving us as much notice as you can, you are helping us to make sure that someone else can be given your slot. 

CQC Intelligent Monitoring – Practice Rated in the Highest band

In November 2014, the Care Quality Commission (CQC) published the results of GP practices’ performance based on 38 indicators (Intelligent Monitoring).

We have always valued the quality of our care and the health of our patients and we are pleased to announce that we have been rated with the highest possible rating (Band 6) with no areas of concern

You can view the report by clicking here.

Our CQC registration data is here