CORONAVIRUS ADVICE - JAN 2020
If YOU HAVE FLU LIKE SYMPTOMS AND HAVE JUST RETURNED FROM ASIA, OR HAVE BEEN WITH SOMEONE WHO HAS, PLEASE DO NOT ATTEND THE SURGERY. PUBLIC HEALTH ENGLAND'S ADVICE IS THAT YOU SHOULD STAY AT HOME AND CALL 111. ALL CALLS TO THE NHS 111 SERVICE ARE FREE TO BOTH MOBILES AND LANDLINES
Flu Clinics for 2019/2020 season
Clinic dates are available, strictly by appointment :-
For patients aged 65 years and over, vaccine is now available in practice and we would encourage you to book your appointment as soon as possible.
For at risk groups aged under 65* (including children) vaccine will be available in practice in mid October and clinic dates are now available to book in to.
We will keep you updated by posters/media screen and on the practice website. We may also use the text messaging service for some patient groups
The practice has identified all patients in the at risk groups who qualify for a free flu jab and has purchased a vaccine specifically for those patients to ensure they are protected against flu this winter. It is important that these vaccines are not wasted.
We have also set aside specific clinic time to service the flu campaign and we would strongly encourage all at risk patients to attend a practice clinic.
Please support the practice to achieve practice population coverage against flu to protect our more vulnerable patients in the community.
See the flu and shingles tab for more detailed information
Your local hospital currently has a long waiting list for clinic appointments. Due to the delay, MEDEFER have been contracted to work with the hospital to review some of the GP referrals. An NHS Consultant , who is expert in their area of specialty, will review each case and decide whether to arrange tests, arrange an appointment with the local consultant, or advise the GP what to do next.
MEDEFER comply with and surpass the NHS’s strict data security requirements and only essential information about your referral is shared.
For further information, leaflets are available from reception.
If you are a patient at our practice you can now use the NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use Woodlands SystmOnline you can continue to use it and you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp'
Improving access to general practice: Evening and weekend appointments now available
Patients who are registered at this practice can now pre-book a routine appointment to see a GP or nurse on a weekday evening (6.30 to 8pm) or on a Saturday morning. Appointments will either take place at this practice or at a neighbouring practice, as we offer this GP Access service collaboratively with the other Ashfield North Primary Care Network practices - namely, Brierley Park, Willowbrook, Skegby Family Medical Centre and the Kings Medical Centre. Talk to the Woodlands receptionist to find out more or book an appointment.
In addition, under the GP Access scheme, patients can also pre-book routine appointments on a Sunday or Bank Holiday, where patients would need to attend a GP practice in the wider Mansfield and Ashfield area for this option. Again, speak to the Woodlands receptionist to arrange your appointment.
The GP Access scheme was fully implemented in March 2019 to ensure that everyone in England benefits from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This was part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess
Staff News -
We welcome along the latest rotation of GP Registrars - Dr Gouldstone, Dr Sikandari, Dr Hamer and F2 Foundation Year 2 doctor, Dr Osborne-Tonner. Dr Smith continues with the practice as a GP Registrar.
Practice Nurse Linda Buckley retired at the end of April after almost 30 years association with the practice. Practice Nurse Suzie Harpham has been recruited to the PN Team.
Woodlands Patient Participation Group - Woodlands Patients Voice (WPV) - We need your help!
The patient participation group meets on a bi-monthly basis to support the practice in developing and improving services - see the PPG tab for further information and how to join the group
Local Voices (Healthwatch Nottinghamshire) Improving health & social care locally.
Tell us about your experiences in Nottinghamshire by clicking here.
CHANGES TO THE APPOINTMENT SYSTEM
In response to comments from working patients, for some time now, we have offered a limited number of early morning pre-bookable appointments from 8.20am Tuesday to Fridays. The 8.20 and 8.30 are bookable a week in advance and the 8.40 and 8.50 appointments, one day in advance. These appointments can be booked either on line or by phone.
In addition, all five partners now provide early morning appointments from 7.15am. This service is offered twice a week, generally on Tuesdays and Fridays, with each GP Partner working a session on ratation. All these appointments are available to pre-book one week in advance.
Practice Nurse appointments are also available during this time, but with a longer booking period. It is hoped that these changes will address issues for working patients who have to arrange their appointments around work commitments. We ask that patients who can attend at other times of the day, leave these appointments free for those who have difficulty attending during working hours.
In addition, evening , weekend and bank holiday appointments are available under the GP Access scheme detailed at the top of this page under a collaborative agreement with the other practices in our Primary Care Network - namely, Brierley Park, Willowbrook, Skegby Family Medical Centre and the Kings Medical Centre. Routine appointments with a GP, Practice Nurse and/or Health Care Assistant are available to book under this scheme.
- If you are pregnant and beyond 20 weeks (or have just delivered) it is strongly recommended that you have the Pertussis (Whooping Cough) vaccine as recommended by the Department of Health.
- If you qualify for this please contact us to arrange an appointment.
- The practice offers a range of travel vaccines. If you are planning to travel abroad, please collect a travel questionnaire from reception so that the practice nurse team can organise a vaccine schedule for you.
- The current Shingles vaccination programme is available to anyone who is currently aged 70 to 79. The Shingles vaccine protects against the Zoster Virus which can be extremely painful and debilitating when it presents as Herpes Zoster/Shingles
- Pneumonia Vaccination : everyone over 65 should be immunised to help protect them from the Pneumonia infection, which is available from the practice. For further information please visit: www.immunisation.nhs.uk/pneumoccal
DO YOU HAVE COMMUNICATION NEEDS?
The Accessible Information Standard requires GP practices to ask people if they have any information or communication needs and find out how to support them. If you need assistance with communication due to hearing, visual problems etc please let us know how best we can help you. We will then have a duty to ensure that with your permission we share people's information and communication needs with other providers of NHS and adult social care. Our aim is to ensure that people receive information which they can access and understand, for example: in large print, braille or via email, and to receive communication support if they need it. Please see Further information , section 20 - to access very useful links and further information regarding the Accessible Information Standard
All GP practices have been tasked to allocate all registered patients a "named GP" who will have overall responsibility for the care and support that the surgery provides to the individual patient. This administrative process does not prevent patients from seeing any other GP in the practice (as you currently can), nor that you need solely to consult with your "named GP". All patients have been allocated a "registered GP" when they joined the practice and we have used this registration information to determine "named GPs" to all our patients. If you really do object to the GP allocated as your "named GP", please advise the practice.
ON LINE BOOKING
We already offer online booking of appointments, prescription ordering and access to the summary care record but patients who are registered/registering for online services are now able to view their Detailed Coded Record - see On Line services (17) for more information. As on line services now include accessing medical records, in the interests of data security, the on line registration process is now very robust with a strict ID verification process. See the item on the NHS App a the top of the news page.
SMS APPOINTMENT REMINDERS
We use SMS text messaging to remind people of booked appointments, query prescriptions and for health promotion but need your up to date mobile number to provide these services to you. As this is an internet service, we recommend that it should be used alongside your existing diary/appointment management, as it may occasionally be subject to "down time". There is now an "APP" associated with this service for smart devise users.
Please remember to tell us if you change your mobile number (or object to receiving reminders).