How to get a prescription

If you think you may need a prescription medicine, please make an appointment with the doctor.  If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation.  Please ask the receptionist.  Your local pharmacist should be able to give you advice for non-prescription medication.

How to get a repeat prescription

We have a computerised repeat prescription service.  Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment - the doctor will make the decision as to whether you can have a repeat prescription.  From time to time we will ask you to see your doctor to review your medication.  We do this to monitor your illness and medication.

You can ask for a repeat prescription: by post, by fax (01623 528747),  or by dropping your request into the collection box in the surgery reception.  (Outside working hours, there is a red post box on the outside of the building than can be used.)    Local pharmacies also offer an odering/collection and delivery service - contact them directly to arrange this.

Regrettably, the practice has made the difficult  decision very recently to remove the facility to order prescriptions by telephone  - please see the attached information  leaflet outlining the reasons why we have felt this necessary.

Prescription Line Closure leaflet

You can also order repeat prescriptions online – ask at reception for details and for a unique username and password.

Click Here to order your repeat prescription online

Please allow at least 48 hours before collection of your prescription, to allow sufficient time for safety reviews to be carried out by our clinical team

 Electronic Prescription Service

Patients may now register to have their repeat prescriptions sent directly to the pharmacy of their choice electronically.    The pharmacy can then dispense the medication without the patient needing to collect the prescription from the practice.    Most, but not all, repeat prescriptions can be managed in this way.   

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.   Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.35
• 3-month PPC: £30.25
• 12-month prepayment certificate (PPC): £108.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• PPC Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.